Our Shipping Policies
Order Cancellations: Once your order is placed, it cannot be cancelled. Please make sure that your shipping information and contact information provided at the time of ordering are entered correctly as we have no way of knowing if it is accurate or not. We are not responsible for information that is not entered correctly at checkout, including discount codes.
STANDARD SHIPPING: First Class Rate via USPS take 3-7 business days from the ship date, not order date.
PRIORITY INSURED: Priority Mail via USPS takes 1-3 business days from the date, not order date.
Delivery times frame are an estimate. We cannot guarantee exact delivery dates.
FREE SHIPPING offered during special promotions only.
Items listed as "Specialty" are shipped flat rate and shipping time can vary 14-21 days from the ship date, not order date. These items are not available for expedited shipping.
In all cases, communication will be sent to update you of tracking and delivery estimates.
PLEASE READ CAREFULLY...
The Harmonious Living Store is not responsible for any lost, stolen or damaged/mishandles mail. Please select an insured option for delivery (Priority Mail or Route+) to insure your package. If selected, your delivery would then be covered in the event of lost, stolen or damages. You would be required to place a claim with the delivery agent and follow their rules to receive reimbursement. If your package is not received, but shows that it is delivered in your tracking updates, please contact your local delivery agent within 30 days of purchase date. If you package is not received and show no update in your tracking, we must me notified with 30 days of purchase date.
Regarding Unwarranted Charge-backs and False Disputes: We are a small, independently owned business. Unwarranted charge back and false disputes impedes our ability to operate with our payment processors. Abuse of these procedures is considered fraud and theft and will be pursued to the fullest extent of the law. The Harmonious Living Store will make every effort to ensure your satisfaction. The use of dispute or charge back should only be used as a last resort.